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ServerView Event Manager 63
Mail and Execute forwarding to the service provider
4.5 Mail and Execute forwarding to the service
provider
The Event Manager allows you to automatically forward alarms to the service
provider by e-mail.
If mail forwarding to the service provider is activated, the service provider is
notified by e-mail whenever certain traps occur. The group of traps that trigger
a mail is defined by the service provider and can only be changed by them.
Activating mail forwarding
You activate mail forwarding to the service provider in the Alarm Rules – Assign
Destinations screen by selecting the alarm group Automatic Service Mail in this
screen.
If you click the Edit button the Edit Automatic Service Mail Configuration window
opens.
In this window you can use the Mail Settings tab to make the necessary settings
for mail forwarding to the service provider.
The input fields in the Mail Settings window have the following meanings:
Name Meaning
Mail To E-mail address of the Service Center
Cc The e-mail address to which a copy of the service mail is to
be sent (optional)
Identnumber Unique ID number of the server
I This number must be agreed with the service
provider.
Name Name of the server administrator
Phone Telephone number of the server administrator
E-mail Address
(optional)
E-mail address to be used by the Service Center for
feedback (optional).
Country ID
(optional)
Two-letter ISO code for the country (optional)
(e.g. DE for Germany).
Customer ID
(optional)
Customer code (optional)
The customer code must be agreed with the provider.
Table 8: Input fields in the Service Mail Settings window
- ServerView Event Manager 1
- Certified documentation 2
- Copyright and Trademarks 2
- Contents 3
- ServerView Event Manager 6
- 1 Introduction 7
- ServerView Event Manager 9 9
- ServerView Event Manager 10
- 1.4 Notational conventions 11
- 12 ServerView Event Manager 12
- Notational conventions 12
- 2Event Manager 13
- 2.1 First-time startup 14
- ServerView Event Manager 15 15
- 2.3 Icons 16
- Yellow: Forwarding completed 17
- 18 ServerView Event Manager 18
- 3 Alarm Monitor 19
- ServerView Event Manager 21 21
- ServerView Event Manager 23 23
- 3.3 Filtering alarm entries 24
- 3.4 Processing alarm entries 25
- 3.4.4 Deleting alarms 26
- I Note for Linux 27
- 3.6 Other settings 28
- SC2 MIB traps 29
- ServerView Event Manager 31 31
- ServerView Event Manager 33 33
- ServerView Event Manager 35 35
- 36 ServerView Event Manager 36
- 4 Alarm configuration 37
- 4.1 Alarm rules 39
- 4.1.1 Managing alarm rules 40
- ServerView Event Manager 41 41
- 4.1.2 Assigning servers 43
- ServerView Event Manager 45 45
- Figure 6: Server information 45
- 4.1.3 Assigning alarms 47
- ServerView Event Manager 49 49
- 4.1.4 Forwarding alarms 51
- ServerView Event Manager 53 53
- I ● Note for SMTP AUTH 54
- 4.2 Filter rules 55
- 4.2.2 Filtering alarms 56
- ServerView Event Manager 57 57
- 4.3 Making settings 58
- ServerView Event Manager 59 59
- ServerView Event Manager 61 61
- ServerView Event Manager 63 63
- ServerView Event Manager 65 65
- 4.6 Making pop-up settings 67
- I Notes for Linux 68
- 4.7 Making pager settings 69
- (COM port and modem) 69
- ServerView Event Manager 71 71
- 4.8 Making execute settings 72
- ServerView Event Manager 73 73
- 4.9 Making broadcast settings 74
- ServerView Event Manager 75 75
- 4.10 Making trap settings 77
- 4.11 Macros 79
- ServerView Event Manager 81 81
- ServerView Event Manager 83 83
- Displaying trap information 85
- 5.3 Trap overview 86
- 88 ServerView Event Manager 88
- 90 ServerView Event Manager 90
- Table 19: Adaptec traps 92
- Table 20: APC traps 92
- ServerView Event Manager 93 93
- ServerView Event Manager 95 95
- Table 21: Blade System Traps 95
- ServerView Event Manager 97 97
- ServerView Event Manager 99 99
- Table 22: Cluster traps 100
- ServerView Event Manager 101 101
- 5.3.5 DPT traps (dptscsi.mib) 103
- Table 23: DPT traps 104
- ServerView Event Manager 105 105
- Table 24: DDM-Traps 105
- ServerView Event Manager 107 107
- ServerView Event Manager 109 109
- Table 25: DuplexWrite traps 109
- ServerView Event Manager 111 111
- Table 26: Hard disk traps 111
- 5.3.9 Generic traps 112
- ServerView Event Manager 113 113
- Table 28: MultiPath traps 113
- Table 29: Mylex traps 114
- ServerView Event Manager 115 115
- ServerView Event Manager 117 117
- Table 30: PCI HotPlug traps 118
- 5.3.13 PRIMEPOWER traps 119
- Table 33: FSC-LOG3-MIB traps 120
- Table 32: DOMAIN-MIB traps 120
- ServerView Event Manager 121 121
- Table 34: UNISERV-MIB traps 121
- Table 36: FSC-HACL-MIB traps 122
- Table 37: WSA-TRAP-MIB traps 122
- ServerView Event Manager 123 123
- 5.3.14 PXRE traps (dec.mib) 125
- Table 38: PXRE traps 126
- ServerView Event Manager 127 127
- ServerView Event Manager 129 129
- Table 39: RAID Adapter traps 129
- ServerView Event Manager 131 131
- Table 40: ROMPilot traps 132
- ServerView Event Manager 133 133
- ServerView Event Manager 135 135
- ServerView Event Manager 137 137
- ServerView Event Manager 139 139
- ServerView Event Manager 141 141
- ServerView Event Manager 143 143
- ServerView Event Manager 145 145
- Table 43: ServerView traps 145
- ServerView Event Manager 147 147
- Table 45: Tape traps 147
- ServerView Event Manager 149 149
- ServerView Event Manager 151 151
- ServerView Event Manager 153 153
- ServerView Event Manager 155 155
- ServerView Event Manager 157 157
- ServerView Event Manager 159 159
- ServerView Event Manager 161 161
- Table 47: LDCM MIB traps 162
- Table 48: LDSM MIB traps 162
- ServerView Event Manager 163 163
- Table 49: Threshold traps 163
- ServerView Event Manager 165 165
- ServerView Event Manager 167 167
- 5.3.24 UPS traps (Upsman.mib) 168
- ServerView Event Manager 169 169
- Table 51: UPS traps 2 169
- Trap overview 170
- I Please note: 171
- Figure 15: “MIB Manager” tool 172
- ServerView Event Manager 173 173
- MIB integration 174
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